Prescriptions / Food Orders


Please complete this form to order your pets prescription or food. We are no longer taking requests over the phone but as an alternative you can also contact use

Prescription orders: Please allow 48 hours for all prescriptions. Payment is required before your items are collected. Please note: as advised by our veterinary professional bodies, our policy is in line with human pharmacy rules and we are unable to refund any medicines that have left the building.

Food Orders: Please allow 48 hours for all prescription food orders. Please note: Due to the restrictions on returning products to our wholesalers and space to store stock, we request that your pet’s food is collected within 7 days of placing your order. If you change your mind after ordering, please let us know as soon as possible to avoid being charged for unopened food. Please do so within the 7 days of ordering. Returned food should be in the condition it was sold. Hills and Royal Canin offer a 100% money back guarantee on all their foods. In this instance please return your pet’s food to us (opened and unopened food) as soon as possible so we can make a refund claim on your behalf.

Your Details (as registered with us)
* Name
* Street Address
* Town/City
* Postal(Zip) Code
* Phone
* Email
Pet Details
* Pet Name
* Pet Species
Medication or Food Order Details
Medication or Food Name Size or Strength Quantity Required Current Dose (if medication) Comments
Enter Number:  

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